FAQ

Questions about our Florida Keys Shuttle Service

A few important items will be: Towels, camera, sun lotion, swimsuit, bottle of water.

Depending on traffic conditions, it will be a 2 hour 30 minutes trip.

Dress comfortably, and do not forget your swimsuit.

You may reserve 12 hours before your departure, however, any reservation made less than 24 hours in advance, must call to reconfirm before 11 pm the night before the trip.

No, if you need to go to the bathroom, you may let the driver know.

No, food and drinks are not allowed on board the Motor Coach. However, you may bring water bottles.

No, a printed receipt is not necessary to board the bus. All you need is to show up at the designated pick-up point at the right time and when the bus arrives give your name to the driver. It’s that easy.

Across the street from Flagler Station, Bus stop located at 908 Caroline Street, Key West, Florida.

The bus is a 14-passenger, 2017 Mercedes Benz Sprinter

 

Only on the buses traveling to Key West, we offer complimentary WI-FI, however, due to the nature of the service, there may be interruptions along the way as electronic devices may fall or get a low signal, and is not under our control.

 

We are not responsible for items lost/left in the vehicle.

Smoking is NEVER allowed on board! We reserve the right to refuse service to anyone at any time, who disregards this rule. This is not a company policy, this is a FEDERAL LAW.

No, you will lose the trip and you will need to schedule a new trip 

All online sales are final, no cancelation refunds are offered, only reschedule by calling or emailing us at least 48 hours in advance.

(Subject to availability)

 
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